Privacy Policy Introduction
Fathers Legal Guidance is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
We understand that family law matters can involve highly personal and sensitive circumstances. We take our responsibilities regarding privacy and data protection seriously and are committed to handling your information responsibly and in accordance with applicable laws.
This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Fathers Legal Guidance is a privately operated organisation that provides guidance, information, and support to fathers dealing with family law related matters.
For the purposes of data protection legislation, Fathers Legal Guidance acts as the data controller in relation to personal information collected through this website.
Information We Collect
We may collect and process the following categories of information:
Information You Provide To Us
This may include:
- Your name.
- Email address.
- Telephone number.
- Information submitted through contact forms.
- Information provided during consultations.
- Information provided through correspondence.
- Information voluntarily disclosed when seeking guidance or support.
Information Automatically Collected
When you visit our website, certain technical information may be collected automatically, including:
- IP address.
- Browser type.
- Device information.
- Operating system.
- Website usage data.
- Referring websites.
- Pages viewed.
- Time spent on pages.
This information helps us improve website performance and user experience.
Cookies And Similar Technologies
We use cookies and similar technologies to improve website functionality and analyse visitor behaviour.
Further information can be found in our Cookie Policy.
How We Use Your Information
We may use your personal information for the following purposes:
- Responding to enquiries.
- Providing guidance and support services.
- Managing communications.
- Improving our website and services.
- Monitoring website performance.
- Complying with legal obligations.
- Maintaining records of communications.
- Preventing fraud or misuse of our services.
We will only process your personal information where there is a lawful basis to do so.
Legal Basis For Processing
Depending on the circumstances, we may process your personal information on one or more of the following legal grounds:
Consent
Where you have provided consent for us to process your information.
Legitimate Interests
Where processing is necessary for our legitimate business interests and those interests do not override your rights and freedoms.
Contractual Necessity
Where processing is necessary to provide services requested by you.
Legal Obligations
Where we are required to process information in order to comply with legal obligations.
Confidentiality
We understand that individuals seeking guidance regarding family law matters often share sensitive personal information.
Information provided to us will be treated confidentially and will only be accessed by authorised individuals where necessary for the provision of services or administration of the website.
Please note that Fathers Legal Guidance is not a law firm and communications are not protected by legal professional privilege.
Sharing Your Information
We do not sell, rent, or trade personal information to third parties.
We may share information where necessary with:
- Website hosting providers.
- IT service providers.
- Payment service providers.
- Professional advisers.
- Legal or regulatory authorities where required by law.
Any third-party service providers used by us are expected to process information securely and in accordance with applicable data protection laws.
Data Security
We take appropriate technical and organisational measures to protect personal information against:
- Unauthorised access.
- Loss.Destruction.
- Misuse.
- Alteration.
- Disclosure.
While we strive to protect all information provided to us, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Users should exercise caution when transmitting information online.
Data Retention
We will retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.
Factors considered when determining retention periods include:
- Legal obligations.
- Regulatory requirements.
- Business needs.
- Record-keeping requirements.
- Resolution of disputes.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Under UK data protection legislation, you may have the right to:
Access Your Information
Request a copy of personal information we hold about you.
Correct Inaccurate Information
Request correction of inaccurate or incomplete information.
Request Erasure
Request deletion of personal information in certain circumstances.
Restrict Processing
Request restrictions on how your information is processed.
Object To Processing
Object to processing based on legitimate interests.
Data Portability
Request transfer of certain personal information to another organisation where applicable.
Withdraw Consent
Where processing is based on consent, you may withdraw consent at any time.
Requests regarding your personal information should be submitted using the contact details provided on this website.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Users should review the privacy policies of any external websites they visit.
Children's Privacy
Our website is intended for use by adults.
We do not knowingly collect personal information from children under the age of 18 without appropriate legal authority or parental involvement.
If we become aware that information has been collected from a child inappropriately, we will take steps to remove it.
Changes To This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Legal requirements.
- Regulatory guidance.
- Business practices.
- Website functionality.
Any changes will be published on this page and will take effect immediately upon publication.
We encourage users to review this Privacy Policy regularly.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact Fathers Legal Guidance using the contact information available on this website.
Complaints
If you believe your personal information has not been handled appropriately, you may have the right to make a complaint to the Information Commissioner's Office (ICO).
Further information can be obtained from the ICO website.
